Information We Collect
Brown & Brown Wholesale may collect information that you choose to provide when you browse the website, submit a form, use a future chat widget, request inventory information, apply for financing, value a trade, schedule a test drive, call the dealership, or otherwise communicate with us. This information may include your name, phone number, email address, vehicle interests, trade-in details, appointment preferences, financing-related inquiry details, and messages you send to the dealership.
How We Use Information
We use submitted information to respond to inquiries, provide dealership services, help shoppers review inventory, coordinate appointments, support financing or trade-in requests, communicate about dealership matters, improve customer service, and maintain records related to customer interactions. If you consent to SMS communication, we may use your phone number to send text messages related to your inquiry, appointment, vehicle search, financing request, trade-in request, or customer support matter.
SMS, Mobile Opt-In, and Chat Data
If you provide a mobile phone number through this website, a future chat widget, or another dealership communication channel, we may collect your phone number, consent status, message history, and related communication details so we can respond to your request and manage SMS preferences. Message frequency may vary, and message and data rates may apply. You may reply STOP to opt out or HELP for assistance.
Mobile opt-in information, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes. We do not sell your personal information or SMS consent information.
How We Share Information
We may share information when needed to operate dealership services, respond to your requests, support website or communication tools, comply with legal obligations, protect rights and safety, or work with service providers who help operate business systems on our behalf. Service providers are expected to use information only for the services they provide to the dealership. We do not share mobile opt-in data or SMS consent with third parties or affiliates for their marketing purposes.
Data Retention and Security
We retain information for as long as reasonably necessary to respond to inquiries, support dealership operations, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no website, communication tool, or storage system can be guaranteed to be completely secure.
Your Choices
| Choice | How to Exercise It | What to Expect |
|---|---|---|
| Opt out of SMS | Reply STOP to a dealership text message. | You will stop receiving SMS messages from the applicable messaging program, except for opt-out confirmation or legally permitted messages. |
| Request help by SMS | Reply HELP to a dealership text message. | You may receive assistance information or dealership contact details. |
| Update contact preferences | Call (480) 983-7000. | The dealership can help review your communication preferences or update your contact information. |
Cookies and Website Technologies
This website or connected services may use cookies, analytics, embedded maps, hosting tools, or similar technologies to help the website function, understand general traffic, and improve the visitor experience. Browser settings may allow you to limit some cookies, but some website features may not work as intended if certain technologies are disabled.
Children’s Privacy
This website is intended for vehicle shoppers and dealership customers and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
Policy Updates
We may update this Privacy Policy from time to time. The effective date above indicates when this version was last updated. Continued use of the website after changes are posted means the updated policy applies to future use.
Contact Information
Questions about this Privacy Policy may be directed to Brown & Brown Wholesale at 750 S. Country Club Dr, Mesa, AZ 85210, by calling (480) 983-7000, or by using the website contact options.
If a dedicated privacy email address is created later, it can be added here for A2P and customer-service records.